Ask the Jeweler
Do you have a question concerning an item
you saw in our online shopping? Or perhaps with jewelry you looked at in one of
the Ben Bridge stores? Would you like an explanation about a jewelry term or
help with understanding diamonds and gemstones, watches or gold? Are you looking
for something in particular? Maybe you have a concern you'd like us to
address.
"Ask
the Jeweler" is here to assist you. Ben Bridge is one of
the leading retail jewelry companies with over 70 stores
in 12 states. We have the knowledge and the resources to answer
your questions....just "Ask the Jeweler!"
Please
understand that we are NOT able to provide values on items you
may have as this MUST be done in person due to the many
variables which need to be taken into account in determining how
much a piece of jewelry is worth. In addition we are not able to
identify gemstones by descriptions as certain factors must be
ascertained by visually inspecting the gemstone to make this
determination. If you are in need of Appraisal Services for
Insurance purposes or Gemstone Identification Services, please
contact your local Ben Bridge store for more details and further
assistance.
For "Ask the Jeweler" questions,
please fill out the form below and provide as much
detailed and specific information as you can. One of our
highly trained and experienced jewelers will email an answer
back to you as soon as possible. Depending on the amount
of email we receive and the research needed, responses can
take up to a few days. Many times we are able to answer
you within a few hours or sooner. We answer email Monday
- Friday.
In
some instances it may be easier to respond to your question by
phone. Please provide your telephone number and let us know the
best times to reach you.
Thank
you. We look forward to helping.
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