To ensure you love your new pieces, we are pleased to offer Free Shipping and 90-day Returns on all items purchased from our online store.
Items purchased online can be returned by mail or to any Ben Bridge retail store location.
To arrange a return, simply give us a call (888) 448-1912 or Email us.
If using a United States Post Office:
P O Box 1908
Seattle, WA 98111
If using Fed-Ex or UPS:
2901 Third Ave, Suite 200
Seattle, WA 98121
Shipping charges from the original purchase are not refundable, if applicable.
Please securely wrap the merchandise in a box and insure the package for the full retail price of the item(s). Shipping and handling charges are non-refundable.
Ben Bridge Jeweler assumes no liability for the loss of and / or damage to the merchandise while in transit to our return location.
Returning an online purchase to a Ben Bridge Store
If the purchase amount is over $995:
The refund will require a few days to process.
For credit card purchases under $995:
The refund will be transacted immediately or by the following business day. Returns without the sales receipt may be delayed to the next business day if the original purchase details cannot be confirmed when you are in the store.
Return and exchange policy for items purchased in Ben Bridge stores
You may return or exchange Ben Bridge merchandise in its original, unused and unworn condition within 90 days of the purchase date to any Ben Bridge store location.
If the purchase amount is over $200: