Shipping:

 

Ben Bridge Jeweler will only ship merchandise to United States addresses, United States P.O. Box, US Embassy / Military APO or FPO addresses. We cannot ship international orders at this time.

                                         

Ben Bridge Jeweler Retail Stores:

  • Purchases made through our retail stores that need to be mailed will have shipping charges.

 

 

Ben Bridge Jeweler Website Orders:

  • Free shipping on all orders, except for expedited shipping requests.

  • Signature Required

  • Online orders less than $400 are sent NO SIGNATURE REQUIRED using the US Post Office Priority Mail, or UPS Ground.  

  • Online orders that are $400 or higher, are sent SIGNATURE REQUIRED using UPS 2nd Day service, or UPS Ground (within Washington and Oregon).

  • Expect delivery 7 to 9 business days after the order is placed.

    • Note: Orders requiring customization (such as ring sizing) will require additional processing time.

    • Special Order timeframe is mentioned on the product description.

  • A tracking number will be sent via e-mail when the order has been shipped.

  • We can accommodate most rush orders or expedited delivery requests within the United States. Please notify us of your request by phone at 1-888-448-1912 or in the comment section of your order form.

  • Shipping Methods

    • Street address shipments within the USA will be sent through the service of US Post Office Priority Mail, and UPS.

    • P.O. Box within the USA will be sent through the service of US Post Office Priority Mail.

  • US Military APO / FPO shipments

    • Orders that are sent to US Military / US Embassy APO or FPO addresses will be sent through the United States Postal Service.

    • The delivery time to those addresses is not able to be specifically determined as APO / FPO orders take longer for delivery.

 

Fraud Protection:

  • Bankcards used for online and phone orders must be issued by a US bank and your billing address for your order must match the billing address on record with your credit card company.

  • Credit cards issued by non US banks can only be used in person for in-store purchases.

  • Orders over $500 are shipped to the billing address on your credit card.

    • To have orders over $500 considered to be shipped to an alternate address, contact Ben Bridge Customer Service at 1-888-448-1912.

Sales Tax

Local taxes, if applicable, will be added to your order. Sales tax is determinate on the shipping address. Ben Bridge collects sales tax in states where we have stores with the exception of Alaska and Oregon. If your purchase is being shipped to one of the following states, sales tax will be charged.

 

Arizona

California

Colorado

Hawaii

Minnesota

Nevada

New Mexico

Texas

Washington

 

If you have any questions about our shipping policies, please contact us at info@benbridge.com or call 1-888-448-1912 (8:30am-5:00pm PST)) 

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