3–Year Watch Care Plan

Due to closures

Care plan claims have been suspended until our partners are back up and running.

Please direct inquiries to: jewelrycustomercare@assurant.com

The 3–Year Watch Care Plan is available for sale at the time of your new watch purchase. Provided by Assurant***, with the purchase of the 3–Year Watch Care Plan you'll receive coverage for almost anything that daily throws your way. Whether it's a broken or scratched case, band, strap, clasp, or a damaged crystal you'll have peace of mind knowing that you're covered.

With the 3–Year Watch Care Plan, you can maintain your fine timepiece in the same working condition as the day it was purchased.

Program highlights:

  • 3 full years of protection
  • Covers all functional parts of the watch
  • Mechanical or electronic failure
  • Normal wear and tear coverage
  • No deductible

Coverage against:

  • Broken or scratched cases, bands, straps, clasps
  • Damaged or scratched crystals
  • Broken movements
  • Bezels, crystals, crowns, stems
  • Water damage*
  • * For water resistant timepieces


Who will do the work?

One of our authorized repair centers.

What is the length of coverage for this Plan?

Three years from the date of purchase.

Do I have any out–of–pocket costs after the purchase of this Plan?

No. There are no additional fees.

Is this Plan transferable?

The Plan is transferable to the original gift recipient.

How do I receive service?

Simply bring your piece into any Ben Bridge store. Or call 1–866–716–7612, 24 hours a day, 7 days a week.

What if my watch can't be repaired?

If your watch can't be repaired, it will be replaced with a comparable product of type, quality and functionality, as the original covered product. **

** If the watch is replaced or a cash settlement or gift card is issued, the plan is fulfilled. Replacement, cash settlement or gift card will not exceed the original purchase price.

Provided by: Assurant

***In Texas, USA, this plan is provided by Federal Warranty Service Corp.

See Terms and Conditions for complete details, including exclusions and limitations