Product was not as advertised. Was really fragile. Just trying to undo the clasp and the bracelet bent a little. Not what I was expecting for this kind of money. Received on Saturday and took it back to store on Monday and store would not help because they said it was damaged from us trying to undo the clasp. Poor treatment at the store. Called customer service and they would not allow us to ship back and wanted us to go back to the same store we were treated poorly in to exchange. Not the quality we have enjoyed in previous dealing with Ben Bridge. Overall unfavorable/poor experience from a company we had come to enjoy over the years.