Ben Bridge Jeweler will ship merchandise to United States addresses, United States P.O. Box, US Embassy / Military APO or FPO addresses. We cannot ship international orders at this time.
Learn MoreBen Bridge is committed to ensure our customers are happy with their purchase or gifts. If you have any questions or concerns about our refund policy, please contact your local Ben Bridge store or send us an e-mail.
Learn MoreThese Frequently Asked Questions (FAQs) apply to Ben Bridge accounts that were established on or before May 31, 2021 (“legacy Ben Bridge accounts”).
Our new Signature Card issued by Wells Fargo offers convenient financing offers for our customers with approved credit. Additionally, you may receive other exclusive offers and invitations.
Starting on June 1, 2021, you will be able to apply at your nearest Ben Bridge location and online.
No. New purchases may not be made using legacy Ben Bridge accounts after May 31, 2021.
Legacy Ben Bridge accounts will not be available for new purchases after May 31, 2021. If you have an outstanding balance on your legacy Ben Bridge account, your account will continue to be serviced by Ben Bridge. You will continue to make payments to Ben Bridge until your account balance has been paid off.
You may continue to make payments on your legacy Ben Bridge account balances in your nearest store, online through our website, or through the mail. If you have any additional questions, please reach out to our Credit Department at: 888-917-9171 or email our Customer Service team at info@benbridge.com.
You can still pay the balance on your legacy Ben Bridge account with a debit or credit card. If you apply for a Ben Bridge Signature Card issued by Wells Fargo, you will need to set up a different payment method. Additional information on acceptable payment methods is available at https://retailservices.wellsfargo.com/customer/index.html, in the credit card application or in the cardholder agreement.
No. The legacy Ben Bridge credit account will not be converted to the Ben Bridge Signature Card issued by Wells Fargo. You would need to apply for the credit card.
Our Ben Bridge Credit department will be here to assist you every step of the way. You can reach our Credit Department by calling 888-917-9171 or sending us an email at info@benbridge.com.
No. We will not be adjusting the terms of legacy Ben Bridge accounts.